1. Ordering:

1.1 How do I place an order?

Placing an order with Irfan Cloth is easy! Simply browse our collection, select your desired fabric, and add it to your cart. Once you’re ready, proceed to checkout, fill in your shipping details, and complete your purchase through our secure payment options.

1.2 What payment methods do you accept?

We accept a variety of payment methods including:

  • Credit/Debit Cards (Visa, MasterCard)
  • Bank Transfers
  • Cash on Delivery (available in selected regions)
  • Mobile Payment Options (like Easypaisa, JazzCash, etc.)

1.3 Do you offer international shipping?

Yes, we offer international shipping! Shipping fees and delivery times will vary based on the destination. During checkout, you can view the shipping costs and estimated delivery times for your location.

1.4 How long will it take to receive my order?

Delivery times vary depending on your location. For local orders, standard shipping typically takes 3-5 business days, while international orders may take 7-14 business days. We also offer expedited shipping for quicker delivery.

1.5 Can I track my order?

Yes, once your order has been shipped, we will send you a tracking number via email or SMS, allowing you to monitor your shipment until it arrives.

1.6 What is your return/exchange policy?

We want you to be fully satisfied with your purchase. If you receive a damaged or incorrect item, you can return it within 7 days for a full refund or exchange. Fabrics that have been cut or altered are not eligible for return. Please contact our customer service team to initiate the return process.

1.7 Can I cancel or modify my order?

You can cancel or modify your order as long as it hasn’t been processed for shipment. Please contact our customer service team immediately if you wish to make changes.

1.8 Do you offer bulk or wholesale discounts?

Yes, we offer discounts for bulk or wholesale orders. If you’re interested in purchasing large quantities of fabric, please reach out to our sales team for more information on pricing and availability.

1.9 How can I contact customer support?

If you have any questions or need assistance with your order, you can contact our customer support team via:

2. Shipping & Delivery

2.1 Shipping Options

At Irfan Cloth, we offer a range of shipping options to ensure your order reaches you quickly and securely. Depending on your location and urgency, you can choose from the following methods:

  • Standard Shipping: Delivers within 3-5 business days for local orders and 7-14 business days for international orders.
  • Express Shipping: For quicker delivery, express shipping options are available with an estimated delivery time of 1-3 business days locally and 5-7 business days internationally.

2.2 Shipping Rates

Shipping rates are calculated based on the weight of your order and your delivery location. During checkout, the applicable shipping charges will be shown before you finalize your purchase. For bulk or wholesale orders, special shipping rates may apply, which can be discussed with our sales team.

2.3 International Shipping

We proudly ship to customers worldwide. International shipping fees and delivery times may vary based on the destination country and the chosen shipping method. Please be aware that additional customs fees or taxes may apply in certain countries. These charges are the responsibility of the customer.

2.4 Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number. You can use this tracking number to monitor your package’s journey and estimated delivery date.

2.5 Delivery Time

  • Local Orders: Standard shipping typically takes 3-5 business days. For express orders, delivery can be expected within 1-3 business days.
  • International Orders: Standard international shipping can take between 7-14 business days, depending on your location and the shipping option you choose. Express international shipping typically delivers within 5-7 business days.

Please note that delivery times are estimates and may vary due to unforeseen circumstances such as customs delays or weather conditions.

2.6 What to Do If Your Package Is Delayed or Lost

If your package has not arrived within the estimated delivery time, please contact our customer service team. We will help track your order and resolve any issues. In the event of a lost package, we will work with the courier service to provide a solution, including a replacement or refund if necessary.

2.7 Shipping to Remote Areas

For customers located in remote areas, delivery may take slightly longer than our standard shipping times. We will notify you of any expected delays at checkout based on your address.